Terms & Conditions
Last updated: September 7, 2026. These Terms & Conditions govern your use of adverra.io and your participation in Adverra's SMS/text messaging communications, including for carrier and A2P 10DLC campaign verification purposes.
Program overview
These Terms & Conditions ("Terms") govern your use of the Adverra website (adverra.io) and your participation in the Adverra SMS Program, operated by Adverra ("Adverra," "we," "us," or "our"), a marketing agency serving home improvement contractors in the United States and United Kingdom. By using our website, submitting your contact details, or opting in to receive text messages from us, you agree to these Terms.
SMS program summary
The quick-reference summary below is provided for carrier and campaign registration review, and reflects the fuller terms set out on this page.
| Program name | Adverra SMS Program |
|---|---|
| Description | Appointment reminders, discovery-call confirmations, and follow-ups related to inquiries submitted via our website or Calendly, plus occasional marketing messages about Adverra's paid media, AI content, and lead automation services. |
| Opt-in method | Website form, Calendly booking, verbal request during a sales call, or other affirmative action where the mobile number is provided. |
| Message frequency | Message frequency varies. |
| Message & data rates | Message and data rates may apply. |
| Opt-out method | Reply STOP at any time to cancel. |
| Help | Reply HELP, or email hello@adverra.io / call +44 7700 102783. |
| Customer care | hello@adverra.io · +44 7700 102783 |
| Privacy policy | adverra.io/privacy-policy.html |
How you join (opt-in)
You may opt in to receive text messages from Adverra by providing your mobile phone number through our website contact points, by booking a call through Calendly, by giving verbal consent during a sales or discovery conversation, or through any other method where you affirmatively agree to receive texts from Adverra at the mobile number provided. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Types of messages
Once opted in, you may receive:
- Transactional messages — appointment and discovery-call reminders, confirmations, and follow-ups tied to an inquiry you submitted;
- Informational messages — updates about services you've engaged with;
- Marketing messages — occasional offers or updates about Adverra's paid media, AI content, and lead automation services, where you've opted in to marketing communications.
Message frequency & cost
Message frequency varies depending on your interactions with us — for example, the number of calls you book or inquiries you submit.
Message and data rates may apply. Standard messaging rates from your mobile carrier apply to any text messages we send, based on your mobile plan.
How to opt out
Reply STOP to any text message from Adverra at any time to cancel further messages. You will receive a one-time confirmation that you have been unsubscribed, after which you will not receive further messages from this program unless you opt in again. If you use multiple mobile numbers to interact with us, you'll need to send a STOP request from each number separately.
Help & support
Reply HELP to any text message for assistance, or contact us directly at hello@adverra.io or +44 7700 102783.
Carrier disclosures
Carriers are not liable for delayed or undelivered messages. We support messaging to major US and UK mobile carriers; however, message delivery is subject to effective transmission from your network provider and is not guaranteed.
Data & privacy
Our full Privacy Policy explains how we collect, use, and protect your information. As stated there: no mobile information collected as part of the SMS consent process will be shared with third parties or affiliates for marketing or promotional purposes. Text message originator opt-in data and consent are never shared with any third parties, regardless of any other provision in our Privacy Policy or these Terms.
Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to opt in to the Adverra SMS Program and to otherwise use our website and services.
General terms of use
The content on adverra.io is provided for general informational purposes about Adverra's services. We make reasonable efforts to keep information accurate but do not guarantee that the site will be error-free or uninterrupted. Use of our website and services is also subject to our Privacy Policy. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.
Changes to these terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
Contact us
If you have questions about these Terms or the Adverra SMS Program, contact us at:
Adverra
Winghay Close, Stoke-on-Trent, ST6 4DU, United Kingdom
Email: hello@adverra.io or team@adverstein.com
Phone: +44 7700 102783